PRIVACY POLICY
Effective Date: 06/06/25
At Brows Lines By Em, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website or booking a treatment.
1. What Information We Collect
When you interact with Brows Lines By Em, we may collect the following information:
Your name and contact details (e.g. email address, phone number)
Information relevant to bookings and consultations (e.g. treatment history, medical conditions)
Payment information (processed securely via third-party providers)
Website usage data via cookies and analytics tools
2. How We Use Your Information
We only use your data for purposes that are necessary to provide and improve our services, including:
Booking and managing appointments
Responding to enquiries or messages
Sending important updates or reminders
Complying with legal or regulatory obligations
Improving the website and client experience
We will never sell or share your personal information with third parties for marketing purposes.
3. How We Store and Protect Your Data
Your personal data is stored securely and accessed only by authorised personnel. We take reasonable steps to protect it from loss, misuse, or unauthorised access, including secure digital storage, password protection, and GDPR-compliant booking systems.
4. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Withdraw consent at any time
To exercise any of these rights, please contact us at: [Insert contact email]
5. Cookies & Website Tracking
Our website uses cookies and similar tracking technologies to understand visitor behaviour and improve user experience. You can manage your cookie preferences through your browser settings.
6. Links to Other Websites
Our website may contain links to third-party sites (e.g. payment processors or social media). We are not responsible for the privacy practices of these external websites.
7. Updates to This Policy
We may occasionally update this Privacy Policy to reflect legal, technical, or business changes. The latest version will always be posted on this page.
8. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Brows Lines By Em
Email: info@browlinesbyem.co.uk